Get Official Site Refund Policy


Thank you for using the products and services provided by Get Official Site. If you have any suggestions or request a refund for this product, you can contact us through our official email [email protected]. If you meet the refund conditions, we will refund you within 15 working days and inform you of the refund result by email. If you pay by Paypal or credit card, the refund amount will be returned to your original payment account. If you pay by blockchain currency, please provide us with your payment address of the same blockchain currency.


We provide customers with a full refund service, and the refund terms are as follows:


1. You must apply within 30 days after purchasing the product.


2. After you purchase the product, the server will automatically allocate CPU, disk, memory and other resources to you. If you want to refund, we need to review your resource usage. If you have occupied a large amount of server resources, you cannot refund.


3. Some payment methods have transaction fees. When refunding, you need to bear the refund fee yourself. If your refund amount is not enough to pay the refund fee, you cannot refund.


4. Goods redeemed by gift cards cannot be refunded, and gift goods cannot be refunded.


5. The refund currency is US dollars, and the refund amount is accurate to $0.01. The refund amount is related to the actual amount you paid and has nothing to do with the current selling price of the product.


6. The refund process will be completed within 15 working days.


7. If the customer provides an incorrect bank account, blockchain payment address or other payment information due to misoperation, resulting in the refund amount being remitted to the wrong account, the customer shall bear the loss.


8. If your account, website, resources, etc. are handled according to law due to infringement, fraud, cyber attack and other illegal acts, you cannot apply for a refund.